Shipping policy

Order Processing Time

Orders are processed within 1 to 3 business days if placed before 8:00 PM (GMT+01:00), Monday through Friday (excluding public holidays).

 Shipping Zones and Delivery Times

We offer free worldwide shipping.
Estimated delivery times by region:

-Europe (including France, Switzerland, Germany, United Kingdom, etc.):
5 to 10 business days

-North America (Canada, United States, etc.):
5 to 10 business days

-Oceania (Australia, New Zealand, etc.):
5 to 10 business days

-Rest of the world:
10 to 20 business days, depending on destination and customs clearance.

Customs Duties and Taxes

International orders may be subject to customs duties or import taxes according to your country’s regulations.
These fees are the responsibility of the customer.

Ledoons is not responsible for additional charges or delays caused by customs processes.

Lost or Delayed Packages

If your package is significantly delayed or appears lost, please contact us at help@ledoons.com.
We will assist you in tracking your order or resolving the issue with our shipping partner.

For any questions about shipping, feel free to contact us at help@ledoons.com.